Incidents reported on status page for LuxCore https://status.lux-core.io/ en https://status.lux-core.io/ Thu, 16 Apr 2026 10:57:39 +0000 https://status.lux-core.io/#49bcfd275d1a744d84afd4f7b0f8337f263af86bf93c44178ffa3626f0b90aca admin.lux-core.io recovered https://status.lux-core.io/ Thu, 16 Apr 2026 10:56:57 +0000 https://status.lux-core.io/#1455b88d8521fff422c0fd33e95e1e604f06ae5bdb20c06dac81dbd6224aba72 api.lux-core.io recovered https://status.lux-core.io/ Wed, 15 Apr 2026 21:13:33 +0000 https://status.lux-core.io/#49bcfd275d1a744d84afd4f7b0f8337f263af86bf93c44178ffa3626f0b90aca admin.lux-core.io went down https://status.lux-core.io/ Wed, 15 Apr 2026 21:11:44 +0000 https://status.lux-core.io/#1455b88d8521fff422c0fd33e95e1e604f06ae5bdb20c06dac81dbd6224aba72 api.lux-core.io went down https://status.lux-core.io/ Mon, 06 Apr 2026 11:59:51 +0000 https://status.lux-core.io/#118ae734db87f6d5d80acb76d132854bbcf185a9b2ac09281d06b461ed711198 api.lux-core.io recovered https://status.lux-core.io/ Mon, 06 Apr 2026 11:56:41 +0000 https://status.lux-core.io/#118ae734db87f6d5d80acb76d132854bbcf185a9b2ac09281d06b461ed711198 api.lux-core.io went down https://status.lux-core.io/ Wed, 01 Apr 2026 12:26:53 +0000 https://status.lux-core.io/#5ccc4b5fda4e987df98873e7fa344ef65ffbc0f3ebe5d659f64ca682313b2f74 api.lux-core.io recovered https://status.lux-core.io/ Wed, 01 Apr 2026 12:23:46 +0000 https://status.lux-core.io/#5ccc4b5fda4e987df98873e7fa344ef65ffbc0f3ebe5d659f64ca682313b2f74 api.lux-core.io went down https://status.lux-core.io/ Mon, 23 Mar 2026 17:38:45 +0000 https://status.lux-core.io/#9d74109968f44829023e2bb804c98c4525a7d8ade01e00360afa2febdece4b71 api.lux-core.io recovered https://status.lux-core.io/ Mon, 23 Mar 2026 17:35:39 +0000 https://status.lux-core.io/#9d74109968f44829023e2bb804c98c4525a7d8ade01e00360afa2febdece4b71 api.lux-core.io went down https://status.lux-core.io/ Mon, 23 Mar 2026 10:29:50 +0000 https://status.lux-core.io/#2cd88b25a6c08dd9ea7625dd4b631b8b00f42175635fd621c02473492d1b3f55 api.lux-core.io recovered https://status.lux-core.io/ Mon, 23 Mar 2026 10:26:44 +0000 https://status.lux-core.io/#2cd88b25a6c08dd9ea7625dd4b631b8b00f42175635fd621c02473492d1b3f55 api.lux-core.io went down https://status.lux-core.io/ Sun, 22 Mar 2026 17:47:50 +0000 https://status.lux-core.io/#53375ef78b5a86ca282f66ad93dd503aea946bf3a403f970c60d4c684270532e api.lux-core.io recovered https://status.lux-core.io/ Sun, 22 Mar 2026 17:44:47 +0000 https://status.lux-core.io/#53375ef78b5a86ca282f66ad93dd503aea946bf3a403f970c60d4c684270532e api.lux-core.io went down https://status.lux-core.io/ Sun, 22 Mar 2026 16:53:45 +0000 https://status.lux-core.io/#3df0fff2d5f5395ce05fd3545adf85860ce03ae6d009ff8bf4f904578abf9196 api.lux-core.io recovered https://status.lux-core.io/ Sun, 22 Mar 2026 16:50:44 +0000 https://status.lux-core.io/#3df0fff2d5f5395ce05fd3545adf85860ce03ae6d009ff8bf4f904578abf9196 api.lux-core.io went down https://status.lux-core.io/ Fri, 20 Mar 2026 14:20:48 +0000 https://status.lux-core.io/#4128ab3a86a99cd1d77c0236611032cc44e1ab51ebc34657eee05c26576b9ded api.lux-core.io recovered https://status.lux-core.io/ Fri, 20 Mar 2026 14:02:46 +0000 https://status.lux-core.io/#4128ab3a86a99cd1d77c0236611032cc44e1ab51ebc34657eee05c26576b9ded api.lux-core.io went down https://status.lux-core.io/ Thu, 19 Mar 2026 20:38:47 +0000 https://status.lux-core.io/#8428264dceb44a3088daf266dad27c0d98f607ca9f38288ce24ad76d87ddf74d api.lux-core.io recovered https://status.lux-core.io/ Thu, 19 Mar 2026 20:35:38 +0000 https://status.lux-core.io/#8428264dceb44a3088daf266dad27c0d98f607ca9f38288ce24ad76d87ddf74d api.lux-core.io went down https://status.lux-core.io/ Thu, 19 Mar 2026 20:20:50 +0000 https://status.lux-core.io/#632f7b50250806d60576d27fab38b348402e429f0c58fd094579ee39582c1e8f api.lux-core.io recovered https://status.lux-core.io/ Thu, 19 Mar 2026 20:17:39 +0000 https://status.lux-core.io/#632f7b50250806d60576d27fab38b348402e429f0c58fd094579ee39582c1e8f api.lux-core.io went down https://status.lux-core.io/ Thu, 19 Mar 2026 19:59:39 +0000 https://status.lux-core.io/#6df69848c08ec1b8e29e4437d21b08fd122308d2bc009b37fbfb4b41b9848a46 api.lux-core.io recovered https://status.lux-core.io/ Thu, 19 Mar 2026 19:56:48 +0000 https://status.lux-core.io/#6df69848c08ec1b8e29e4437d21b08fd122308d2bc009b37fbfb4b41b9848a46 api.lux-core.io went down https://status.lux-core.io/ Thu, 19 Mar 2026 15:35:48 +0000 https://status.lux-core.io/#ee6c6101ff3a6af04eee662801f7eee2a0708fec62739e58669ee2b0328fecfb api.lux-core.io recovered https://status.lux-core.io/ Thu, 19 Mar 2026 14:59:51 +0000 https://status.lux-core.io/#ee6c6101ff3a6af04eee662801f7eee2a0708fec62739e58669ee2b0328fecfb api.lux-core.io went down https://status.lux-core.io/ Sun, 08 Mar 2026 17:57:37 +0000 https://status.lux-core.io/#727421e7a855af8f7b7dce8a3d92f9a693511e6403fedad08eabb86d1560d1a3 admin.lux-core.io recovered https://status.lux-core.io/ Sun, 08 Mar 2026 17:56:48 +0000 https://status.lux-core.io/#b25b99455426a9c5bf6117ff6fa65d78254ebb0dc3ab684ca849e16b952d52f5 api.lux-core.io recovered https://status.lux-core.io/ Sun, 08 Mar 2026 17:31:32 +0000 https://status.lux-core.io/#727421e7a855af8f7b7dce8a3d92f9a693511e6403fedad08eabb86d1560d1a3 admin.lux-core.io went down https://status.lux-core.io/ Sun, 08 Mar 2026 17:30:43 +0000 https://status.lux-core.io/#b25b99455426a9c5bf6117ff6fa65d78254ebb0dc3ab684ca849e16b952d52f5 api.lux-core.io went down https://status.lux-core.io/ Sun, 08 Mar 2026 14:44:48 +0000 https://status.lux-core.io/#6aed2ab5be454dcd412d7373e48e6431051927079a4bf541d0253a34bd844e29 api.lux-core.io recovered https://status.lux-core.io/ Sun, 08 Mar 2026 14:41:53 +0000 https://status.lux-core.io/#6aed2ab5be454dcd412d7373e48e6431051927079a4bf541d0253a34bd844e29 api.lux-core.io went down https://status.lux-core.io/ Fri, 06 Mar 2026 13:26:48 +0000 https://status.lux-core.io/#88d1fa781149043a293ff88bf03d00be515ed11f94669a18c4e4396df08a8154 api.lux-core.io recovered https://status.lux-core.io/ Fri, 06 Mar 2026 13:23:44 +0000 https://status.lux-core.io/#88d1fa781149043a293ff88bf03d00be515ed11f94669a18c4e4396df08a8154 api.lux-core.io went down https://status.lux-core.io/ Thu, 05 Mar 2026 15:06:51 +0000 https://status.lux-core.io/#d50a2c521fe292dfbe81a32005519a7e68a7f28dfc5f5f55501c3f5302a090f7 admin.lux-core.io recovered https://status.lux-core.io/ Thu, 05 Mar 2026 15:05:47 +0000 https://status.lux-core.io/#c8d6c529ce5fc82cde05bcc83dbbc9eff28d60f6b9305937cac1c0ca335175e2 api.lux-core.io recovered https://status.lux-core.io/ Thu, 05 Mar 2026 15:03:34 +0000 https://status.lux-core.io/#d50a2c521fe292dfbe81a32005519a7e68a7f28dfc5f5f55501c3f5302a090f7 admin.lux-core.io went down https://status.lux-core.io/ Thu, 05 Mar 2026 15:02:46 +0000 https://status.lux-core.io/#c8d6c529ce5fc82cde05bcc83dbbc9eff28d60f6b9305937cac1c0ca335175e2 api.lux-core.io went down https://status.lux-core.io/ Thu, 05 Mar 2026 14:53:41 +0000 https://status.lux-core.io/#b351e03ec6501ef9ae30055b6995501019b56557a70e1ba54f8ce0730fbdcaf2 api.lux-core.io recovered https://status.lux-core.io/ Thu, 05 Mar 2026 14:50:46 +0000 https://status.lux-core.io/#b351e03ec6501ef9ae30055b6995501019b56557a70e1ba54f8ce0730fbdcaf2 api.lux-core.io went down https://status.lux-core.io/ Sun, 01 Mar 2026 22:02:41 +0000 https://status.lux-core.io/#329f5ab4e964ef042289a3cceb131b960628e92f03204902354afd3a2fbb2327 api.lux-core.io recovered https://status.lux-core.io/ Sun, 01 Mar 2026 21:59:42 +0000 https://status.lux-core.io/#329f5ab4e964ef042289a3cceb131b960628e92f03204902354afd3a2fbb2327 api.lux-core.io went down https://status.lux-core.io/ Tue, 24 Feb 2026 14:08:49 +0000 https://status.lux-core.io/#3c72a167f3c2cb5f63262916a70cf16985f1c7bc4bc0c50ed2afa588d97048e5 api.lux-core.io recovered https://status.lux-core.io/ Tue, 24 Feb 2026 14:05:54 +0000 https://status.lux-core.io/#3c72a167f3c2cb5f63262916a70cf16985f1c7bc4bc0c50ed2afa588d97048e5 api.lux-core.io went down https://status.lux-core.io/ Sat, 21 Feb 2026 12:38:44 +0000 https://status.lux-core.io/#cf4156e80a860f304b8cc255b387aad5c7ecd72e155c89faac2ef87fd3af28ab api.lux-core.io recovered https://status.lux-core.io/ Sat, 21 Feb 2026 12:35:43 +0000 https://status.lux-core.io/#cf4156e80a860f304b8cc255b387aad5c7ecd72e155c89faac2ef87fd3af28ab api.lux-core.io went down https://status.lux-core.io/ Fri, 20 Feb 2026 21:35:44 +0000 https://status.lux-core.io/#6f7d800c7677ffc3dd9d298d69fcf2334600d89bcb523ef9c15941bd3946fbd4 api.lux-core.io recovered https://status.lux-core.io/ Fri, 20 Feb 2026 21:32:47 +0000 https://status.lux-core.io/#6f7d800c7677ffc3dd9d298d69fcf2334600d89bcb523ef9c15941bd3946fbd4 api.lux-core.io went down https://status.lux-core.io/ Fri, 20 Feb 2026 20:29:44 +0000 https://status.lux-core.io/#2b08dfe87bd9dc998d6d4a833427b2b49a645249a8224f72f136610580ce3336 api.lux-core.io recovered https://status.lux-core.io/ Fri, 20 Feb 2026 20:26:45 +0000 https://status.lux-core.io/#2b08dfe87bd9dc998d6d4a833427b2b49a645249a8224f72f136610580ce3336 api.lux-core.io went down https://status.lux-core.io/ Thu, 19 Feb 2026 18:17:54 +0000 https://status.lux-core.io/#abf4b4a80be02e6a25ff7f3bf9dca38be43e485da8625a542b3476f026640a56 api.lux-core.io recovered https://status.lux-core.io/ Thu, 19 Feb 2026 18:14:41 +0000 https://status.lux-core.io/#abf4b4a80be02e6a25ff7f3bf9dca38be43e485da8625a542b3476f026640a56 api.lux-core.io went down https://status.lux-core.io/incident/825696 Sun, 15 Feb 2026 02:06:00 -0000 https://status.lux-core.io/incident/825696#29ef905a1d201b31004b6099dcef7fc9c09ff6d604d1008418ce42aa11690f16 System has fully recovered now. All setting are changed. https://status.lux-core.io/incident/825696 Sun, 15 Feb 2026 02:05:00 -0000 https://status.lux-core.io/incident/825696#96f6ee7216af76a921e093751bd5a033c017006d17eb5cd7c2fe3db7ab2aac7f Incident Report — February 15, 2026 Status: Resolved Duration: ~35 minutes Severity: Major Summary Between 01:25 UTC and 02:00 UTC on February 15, 2026, all LuxCore services were unreachable due to an unscheduled VM shutdown triggered by Google Cloud Platform host maintenance. Root Cause GCP performed scheduled hardware maintenance on the underlying host machine. The VM instance hosting our production environment had its maintenance policy set to TERMINATE instead of MIGRATE, causing the instance to be stopped rather than live-migrated to a healthy host. The instance did not restart automatically as the automaticRestart flag was not enabled. Timeline (UTC) - 01:25 — VM terminated by GCP host maintenance event - 01:28 — Monitoring alerts triggered (HTTP, ICMP unreachable) - 01:40 — On-call engineer began investigation - 01:52 — Root cause identified; VM manually restarted via GCP Console - 01:55 — VM online, Docker services auto-recovering - 02:00 — All services healthy, HTTPS verified externally Impact - Full service outage for 35 minutes - No data loss - No in-flight transactions were affected — pending payments were resumed https://status.lux-core.io/ Sun, 15 Feb 2026 02:02:45 +0000 https://status.lux-core.io/#442291afc19f8f68f83685958ab6d744a652ebcca5d6cc4e78d23228297c0ede api.lux-core.io recovered https://status.lux-core.io/ Sun, 15 Feb 2026 02:00:27 +0000 https://status.lux-core.io/#1c219c8d215c65952494e04d142d820c45050538c38046bf3d085070b0a57773 admin.lux-core.io recovered https://status.lux-core.io/ Sun, 15 Feb 2026 01:25:25 +0000 https://status.lux-core.io/#1c219c8d215c65952494e04d142d820c45050538c38046bf3d085070b0a57773 admin.lux-core.io went down https://status.lux-core.io/ Sun, 15 Feb 2026 01:24:33 +0000 https://status.lux-core.io/#442291afc19f8f68f83685958ab6d744a652ebcca5d6cc4e78d23228297c0ede api.lux-core.io went down https://status.lux-core.io/ Sat, 14 Feb 2026 13:11:43 +0000 https://status.lux-core.io/#a8c40117e21bfcb2eb8021051e0d9818b2257b0e4a74b79f3a5a0a7c3e950158 api.lux-core.io recovered https://status.lux-core.io/ Sat, 14 Feb 2026 13:08:44 +0000 https://status.lux-core.io/#a8c40117e21bfcb2eb8021051e0d9818b2257b0e4a74b79f3a5a0a7c3e950158 api.lux-core.io went down https://status.lux-core.io/ Thu, 12 Feb 2026 15:11:41 +0000 https://status.lux-core.io/#b73fced9161faed899345def26b28983dcd1dbe71584da99f5d56bc4e2caf2ab api.lux-core.io recovered https://status.lux-core.io/ Thu, 12 Feb 2026 15:08:57 +0000 https://status.lux-core.io/#b73fced9161faed899345def26b28983dcd1dbe71584da99f5d56bc4e2caf2ab api.lux-core.io went down https://status.lux-core.io/ Sat, 07 Feb 2026 18:05:44 +0000 https://status.lux-core.io/#692317b7def9ffe8dc36efdbc4480c597957c6575a17fedeabad201b615be9c3 api.lux-core.io recovered https://status.lux-core.io/ Sat, 07 Feb 2026 18:02:44 +0000 https://status.lux-core.io/#692317b7def9ffe8dc36efdbc4480c597957c6575a17fedeabad201b615be9c3 api.lux-core.io went down https://status.lux-core.io/ Thu, 05 Feb 2026 17:47:39 +0000 https://status.lux-core.io/#8ba42a70273417ca63320e39d648527ca2624e62ab5f5a49d5542d1bb761b6f1 api.lux-core.io recovered https://status.lux-core.io/ Thu, 05 Feb 2026 17:44:50 +0000 https://status.lux-core.io/#8ba42a70273417ca63320e39d648527ca2624e62ab5f5a49d5542d1bb761b6f1 api.lux-core.io went down https://status.lux-core.io/ Thu, 05 Feb 2026 13:26:46 +0000 https://status.lux-core.io/#b998230d5654478b84ca239d8bfab419e2256aab9570628342f04fbd158adc3a api.lux-core.io recovered https://status.lux-core.io/ Thu, 05 Feb 2026 13:23:46 +0000 https://status.lux-core.io/#b998230d5654478b84ca239d8bfab419e2256aab9570628342f04fbd158adc3a api.lux-core.io went down https://status.lux-core.io/ Thu, 05 Feb 2026 12:32:48 +0000 https://status.lux-core.io/#b4ff39a028323d75c1c71a5c2d186bb335c1f061759c5559a01da3e01351f10d api.lux-core.io recovered https://status.lux-core.io/ Thu, 05 Feb 2026 12:29:41 +0000 https://status.lux-core.io/#b4ff39a028323d75c1c71a5c2d186bb335c1f061759c5559a01da3e01351f10d api.lux-core.io went down https://status.lux-core.io/ Tue, 03 Feb 2026 14:08:47 +0000 https://status.lux-core.io/#0bfeb90205854bba075acb426e3426a92ce2e3eeac560228620ea14c0b681f99 api.lux-core.io recovered https://status.lux-core.io/ Tue, 03 Feb 2026 14:02:46 +0000 https://status.lux-core.io/#0bfeb90205854bba075acb426e3426a92ce2e3eeac560228620ea14c0b681f99 api.lux-core.io went down https://status.lux-core.io/incident/819822 Tue, 03 Feb 2026 14:00:36 -0000 https://status.lux-core.io/incident/819822#e9b1d4985d40950184eb0a049160f13b660917a0176d7eaee03bca7437c1b292 Providing scheduled maintenance for the system. Expected downtime: 5 min. https://status.lux-core.io/incident/803651 Tue, 13 Jan 2026 12:50:55 -0000 https://status.lux-core.io/incident/803651#909bddfec2ed4c259c35f298569ade0dfc352442695cf9babdc7f401b592e244 We've performing scheduled reload for implementing new features. https://status.lux-core.io/incident/800487 Thu, 08 Jan 2026 05:00:58 -0000 https://status.lux-core.io/incident/800487#06a80243e8f57cd742c0c41e401ae62aa94909fd3097b899476dd844eed92acb Scheduled maintenance https://status.lux-core.io/incident/799887 Wed, 07 Jan 2026 06:50:00 -0000 https://status.lux-core.io/incident/799887#3c95b99c8afea714cd333a716b6c4604cf8e9b7a043fe62cf91255f89e9159f3 Scheduled maintenance [Not disclosed] https://status.lux-core.io/incident/796575 Wed, 31 Dec 2025 10:50:00 -0000 https://status.lux-core.io/incident/796575#bc942ed8f1569d99516e7b35cd87ef04481be390fdfaef0e4263618d1ac30298 We've working on scaling improvements to decrease further downtime issues related to potential scaling cases. https://status.lux-core.io/incident/794327 Fri, 26 Dec 2025 13:45:06 -0000 https://status.lux-core.io/incident/794327#670f270ce540b4c14d537c1a8a882784f47530f145fdb48f168d63ad5141aee6 We are fixing some minor bugs that may affect user experience, sorry :) https://status.lux-core.io/incident/794314 Fri, 26 Dec 2025 13:20:00 -0000 https://status.lux-core.io/incident/794314#418dcc5ad09d0e2b9de2e643ab52ac1c0dec0ad085fa43ebe02418b2db46b90c We are preparing our system for ultra-stable operation during the New Year holidays so that no one has to be distracted. https://status.lux-core.io/incident/792562 Mon, 22 Dec 2025 17:20:00 -0000 https://status.lux-core.io/incident/792562#08a36db481f43be46ebca7c132ceebe1795eeea7713dfb95ae14248919c28f16 The system will be unavailable for 20 minutes as part of system optimizations for the new client architecture. https://status.lux-core.io/incident/787837 Wed, 17 Dec 2025 00:00:04 -0000 https://status.lux-core.io/incident/787837#0842b0b936d57b88563fa519096dc89f3528e116f34686176b907404492b0ada Maintenance completed https://status.lux-core.io/incident/787837 Tue, 16 Dec 2025 23:55:04 -0000 https://status.lux-core.io/incident/787837#d7dd73276714271538626a9a8ffe301d3d03d7afe93629abc649bac4673c3527 Backoffice is unavailable for small percentage of our users. This issue is related to maintenance for UI. Backoffice will be available again very soon.